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The authors draw on four years of research, conducted in partnership with MIT Sloan Management Review and Deloitte, surveying more than 16,000 people and conducting interviews with managers at such companies as Walmart, Google, and Salesforce. They introduce the concept of digital maturity—the ability to take advantage of opportunities offered by the new technology—and address the specifics of digital transformation, including cultivating a digital environment, enabling intentional collaboration, and fostering an experimental mindset.
Every organization needs to understand its “digital DNA” in order to stop “doing digital” and start “being digital.”
Digital disruption won't end anytime soon; the average worker will probably experience numerous waves of disruption during the course of a career. The insights offered by The Technology Fallacy will hold true through them all.The Technology Fallacy: How People Are the Real Key to Digital Transformation - MIT SMR Store
Why an organization's response to digital disruption should focus on people and processes and not necessarily on technology.
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